We respond with all customers within 24 hours.
We accept cash, cheque or bank transfer.
All weddings are unique however, typically the wedding the car & driver will be on-site for 3 to 4 hours, from the time the car arrives to collect to the time we leave. Our minimum hire period during the wedding season (April to September) is 3 hours, however we may consider shorter periods for a lesser value during the off season.
The service includes one or two chauffeur driven trips from your collection point to the ceremony and a trip to the reception venue. We can do more trips however these will need to be included in the quote as they may incur an additional charge.
As standard the car will be dressed in white/ivory ribbon and bows, depending on the colour of the car, however, you can also choose your own colour.
Deposit is non refundable if cancelled within 3 months of the wedding or event .
Yes, we offer a 30 day money back guarantee on all bookings made 6 months in advance.
A 30% deposit is required on the day you reserve & book your car.
Yes we have you fully covered.
Once you have received your booking confirmation the car/s are reserved, no one else can receive a quote or book the car.
You’ll receive a receipt every time you make a payment, showing the amount you have paid and if any balance is due and when.
A month before the wedding your final balance is due, you’ll receive an email to remind you containing the details of how to pay.
Two weeks before the wedding you’ll receive another email from us containing the contact details of the manager/s who will be managing the day. There may be more than one as the cars are not necessarily leaving from the same garage location.
A few days before the wedding we will call you to introduce themselves and re-confirm the itinerary to ensure nothing has changed. Feel free to call them using the contact details provided on the ‘Your Booking Manager’ email.
The driver will plan to arrive to the first collection point 15mins prior to the departure time on the itinerary. This is a buffer in case there are some unexpected traffic problems on-route to you. You can add more buffer time if you feel that this isn’t enough, this maybe because the distance to the ceremony venue may be particularly long or that traffic congestion is notoriously bad in the local area. Extra time will cost more unless you are able to reduce the time you require us for at the end of the itinerary. Usually this is only a nominal amount, the additional hourly charge is only £30 on most vehicles.
All cars carry at least two big umbrellas for your convenience, this is available for you to use but must be returned to the driver. If required the driver can hold the umbrella you, they are there to help.
You will have hired the car & driver for a set amount of time, this is detailed on the itinerary. Under usual circumstances we will have planned enough time for you to have around 15 mins with the car once you arrive at the reception venue, this is usually plenty of time for photographs to be taken of you arriving in style and more of you in and around the car. We won’t dash off and leave you, however the drivers time is limited so we ask that you ask your photographer to ensure that photos with the car are prioritised.
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